Questions Before Buying a Voucher
If you want to give an experience as a gift, a voucher is best. However, if you want to book a date directly, you don't necessarily need a voucher. You can sign up directly using the "Book an appointment" field, even without a voucher.
Your vouchers are sent out immediately after you order them. You'll have it in your mailbox within 1-2 business days. If you need it sooner, you can also print the voucher right after ordering.
No, the vouchers are sent in a plain envelope. That way, nobody will guess what's inside, and the surprise will be perfect!
Yes, when you place your order, you can specify both the billing and delivery addresses.
The vouchers come in an envelope. For special occasions, you can add a fancy gift box as voucher packaging for CHF 29.-. That way, you'll have a really classy gift.
Yes, vouchers can be used for any other Adventurebase experience. If you're not quite sure what the right experience is, we also offer gift boxes with various options to choose from. We also have value vouchers where you can choose the amount.
No, if the experience can be done at different locations, the voucher recipient can choose this when signing up.
No. The person receiving the gift can specify this when signing up.
No, the date printed on it is the voucher's expiry date and has nothing to do with the date the activity takes place.
According to Swiss law (OR), our vouchers retain their value for 10 years. The voucher's value can be extended free of charge until then.
> extend your voucher here
Your voucher will come with an invoice. Or, if you prefer, you can pay for the voucher directly by credit card when you place your order.
No, the invoice needs to be paid within 10 days.